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What should I do if my phone’s been lost or stolen and I have Vodafone Wallet/Vodafone Pay?

Call us at any time – free on 191 from a Vodafone mobile, or 03333 040 191 from any other mobile or landline (standard call charges apply). We’ll immediately block your Near Field Communication (NFC) SIM card and arrange for a replacement to be sent out.

If you’ve set up Vodafone Pay for Vodafone Wallet and added any debit or credit cards or linked to a PayPal account, you’ll need to contact the Vodafone Pay team on 0800 0148 902 (free from UK landlines and mobiles).

 

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