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How do I transfer photos, contacts, music and videos from my old phone to my new phone?

Upgrading or getting a new phone? Find out the best way to back up and transfer your contacts, photos, music and videos from your old phone to your new one.

Just pop into your nearest store and chat to our dedicated experts in the Tech Team. They can walk you through the entire setup process, including backing up and transferring the things you love to your new device. Book an appointment in advance using our store locator.

Alternatively pick your old and new phone below, to show the best way to move your content.

 

How do I share my content across all my devices?

You can use the following methods to share your content:

  • If you have a Microsoft account you can use OneDrive
  • If you have a Google account you can use Google Drive
  • If you have an Apple account you can use iCloud 
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