What happens on the day my number moves to Vodafone?

Make sure your Vodafone SIM is in your phone, your phone is turned on and you’re in the UK.

We’ll try to move your number between 11am and 5pm, but sometimes it can take until midnight. We’ll send you a text to let you know when it’s done.

When your number has transferred to Vodafone, you might lose service for around 20 minutes. You also might need to turn your phone on and off to complete the process.

Joining Vodafone from another network?

If you’re a new Pay as you go customer, you’ll need to make a call or send a text to activate your number.