If you can’t load websites or send picture messages, update the network settings on your device.
1. Setup by text:
- Text WEB to 40127 (free from your Vodafone mobile)
- Follow the instructions and save the settings to complete the setup
Please note: on some phones, this message may go into the configuration folder, rather than your usual text message folder.
2. Or set up manually
You’ll need to update the settings manually. For step-by-step instructions visit our device guides, choose your phone and open Set up your device for internet.
If you have tried to reset with the text and manually but you’re still having issues, please speak to an adviser.