Your call quality will depend on the strength and quality of your internet connection and Wi-Fi signal.
If you’re connected to a strong Wi-Fi signal, supported by a good internet connection, you shouldn’t notice a difference in call quality. We recommend a Wi-Fi connection speed of at least 1Mbps to use Wi-Fi Calling.
If the call quality is consistently poor, the Wi-Fi signal or internet connection may not have enough bandwidth to support Wi-Fi Calling. This often happens when a lot of people are using the Wi-Fi or internet connection at the same time, or are using it for tasks like streaming movies.
Unless you’re using Vodafone Home Broadband, we don’t have control over the performance of the Wi-Fi or internet network you’re connected to. So if your call isn’t using our network, we can’t guarantee the call quality. If you’re having issues with your Vodafone Home Broadband, contact us and we’ll look into it for you.
If you’re experiencing problems, check that you’re logged in, as not all Wi-Fi networks will keep you logged in indefinitely.