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How do I start a Live Chat in the My Vodafone app?

If you’ve recently updated your My Vodafone app, just tap the 24/7 support icon at the bottom of the screen and open the Live Chat icon.

If you haven’t updated the app yet, you can start a Live Chat from any Help and Support FAQ:

  • Choose the menu icon and select Help from the menu
  • Type your question into the search box or check our help topics
  • If you can’t find an answer to your question, choose Start Live Chat under Contact us at the bottom of any question
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