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What should I do if I still have a balance on my SmartPass account?

When SmartPass closed, you should have received notifications advising you to retrieve or spend any remaining balance by the closing date of 15 November 2016.

If you missed this deadline, don’t worry – you can contact our support team who’ll arrange a refund for you. You can either do this by email or by calling the team on 01635 692 198 (standard call charges apply).

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