Need some help?

How do I get and activate my Entertainment pack?

When you buy a plan with entertainment, you can choose one of three options:

  • Amazon Prime
  • Spotify Premium
  • YouTube Premium

We’ll send you a text with a link to a page where you can make your entertainment choice. Just follow the instructions on the page.

If you don’t get the text, we can send it to you again free of charge – text Entertainment to 97613.

Once you’ve chosen an Entertainment Pack, you won’t be able to change it. If you sign up for another plan when your current one ends, you’ll have to make your choice again – and you can choose a different subscription.

If you need to move your existing number over from your previous network, do this before activating your Entertainment Pack.

Find out more about Entertainment Packs

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.