Sorry you're having trouble topping up.
The easiest way to do so is in the My Vodafone app. From the homescreen:
- Tap the Credit tile – this will take you to the Top up tab
- From there you can choose your Top up amount and the Payment method you want to use.
Alternatively, you can top up online, in-store or by text
If you're still struggling to top up, start a chat with one of our advisers.