Need some help?

How can I connect to WiFi on the London Underground?

It’s easy to connect to Vodafone WiFi on the London Underground. All you need is a Pay monthly or Pay as you go phone plan, and the My Vodafone app installed. 

If you’ve already got the app, you don’t need to do anything. If you haven’t installed it yet: 

  1. Download the My Vodafone app – it's free for iOS and Android
  2. Open the app and log in to your My Vodafone account – you only need to do this once 
  3. When you’ve done this, your phone will auto-connect to VodafoneWiFi whenever you're at a tube station with WiFi available

Having trouble? 

If something’s not working as it should, head to our London Underground WiFi page and find Can’t connect?  

If you’re trying to connect to a BT Openzone WiFi hotspot, we no longer offer customers access to this as part of their plan. You can still use the service, but you’ll have to pay BT’s standard prices.

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