Need some help?

What happens to my visual voicemail service when I move from an iPhone to another phone?

If you move from an iPhone to another make of phone, you’ll automatically go back to our standard voicemail service.

You don’t need to do anything to activate this, but there may be a few minutes delay in getting any notifications if a voicemail is left for you as you change devices.

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.