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Why can’t I get 4G speeds with my tablet, dongle or Mobile Wi-Fi device?

Even though all our data bundles are 4G, you’ll need to be in a 4G area with a 4G-ready device to take full advantage of our faster speeds. You can find out if your tablet is a 4G device on the manufacturer’s website. The following dongles and Mobile Wi-Fi devices are 4G-ready:

  • Dongles: K5160

(K4203-Z is 3G only)

  • Mobile Wi-Fi devices: R216

(R207 is 3G only)

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