Need some help?

If I have an inclusive roaming allowance, does the €50/£39.33 data spend limit still apply? If so, how do I add or remove it?

If you bought a Red or Red Value Bundle on or after 5 May 2016, you’ll benefit from inclusive roaming. One feature of the inclusive roaming allowance is data spend limit.

The £39.33 (€50) data spend limit only applies when you’re paying standard roaming rates. So the €50 data spend limit will only come into effect if you’ve first used all your inclusive roaming data allowance and then chosen to opt out of the data roaming cap onto our standard roaming rates. To remove your €50/£39.33 spend limit, text UNCAP to 40209. And to reinstate it, text CAP to 40209. You won’t be charged for these texts.

The data spend cap limits you to a spend of £39.33 in our Europe Zone, and another £39.33 in our Rest of World Zone –  so if you travelled in both zones within the same billing month you could spend up to £78.66.  Opting in or out applies to both caps at the same time.

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