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What changes are being introduced to the new Standard, Red and Red Value Bundles?

Starting from 5 May 2016, our Pay monthly phone and SIM only bundles have two new additions. The first is the introduction of a new inclusive roaming allowance. This gives you unlimited calls, texts, picture messages and an allowance of data to use in the 40 European destinations in our inclusive roaming zone [PDF:615KB].

We’re also introducing new contract terms, which will include an annual increase in the monthly cost of your bundle linked to the Retail Price Index (RPI). We’ll use the RPI figure set in March each year and apply the change in April, starting in 2017. We’ll be making it clear to all customers what they can expect when they sign up, as well as in our terms and conditions

Customers on existing bundles that are covered by our Fixed Price Promise won’t see any RPI increase.

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