Need some help?

How do I get BES and do I need it?

If you want to get BlackBerry Enterprise Server (BES), just contact our Business Customer Services team or speak to your Prime Contact if you have one.

You’ll need BES in the following circumstances:

  • You have a company email address using either Microsoft Exchange, Lotus Domino or Novell GroupWare
  • You need to wirelessly synchronise your company calendar and address book with your BlackBerry
  • Your company already has an Enterprise Server (or you’re planning to buy one)


You can use the BlackBerry Internet Service (BIS) if you’re a personal or business customer, while BlackBerry Enterprise Server (BES) is for business customers only.

Self-service by