If you’re a Pay monthly customer
If you’re on Pay monthly and have opted out of BIS, it’ll stop working as soon as you ask us to remove it.
If you’re a Pay as you go customer
If you’re on Pay as you go, you buy BIS on a 30-day subscription. So even if you've opted out, some customers may occasionally still be able to access the service until midnight on the 30th day. We'll send you a text to let you know when we’ve stopped your BlackBerry Internet Service subscription when your current 30-day period ends.