Need some help?

What’s the emergency text service (text to 999)?

We support the emergency text service, which is a way for deaf, hard of hearing and speech-impaired customers to send a text to the emergency services using the 999 short-code.

You can find out more and opt in at

You need to opt in before you use the service – if you haven’t registered, your texts won’t go through. Texts are free to 999.

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