Need some help?

Am I eligible for the Telephone Fault Priority service?

If you depend on your home phone for medical reasons, you could be eligible for the Fault Priority service.

This gives you priority support if a fault puts your home phone line out of action, or makes it difficult to make or receive calls.

To find out if you’re eligible for Telephone Fault Priority, and to register for the service, call us on 0333 304 3222 (standard call charges apply).

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