Need some help?

How can I top up my phone or another number?

You have the following options for topping up your phone:

My Vodafone app  

Download the My Vodafone app then top up with just a tap.


Use our TopUp portal.

By phone  

Call 2345 free from your Vodafone Pay as you go phone.

By text  

  • Top up over the phone on 2345 free from your Vodafone Pay as you go mobile
  • To top up again, text TOPUP to 2345 with the amount you want to add and the last four digits of your payment card
  • For example, text TOPUP 10 1234 to add £10 using a card ending in 1234

Top up automatically  

Find out how you can top up automatically

Rather get in touch?

TOBi is our friendly digital assistant. Got a question? Ask TOBi online or in the My Vodafone app, so you can spend your time on something a little more... unlimited.

Find a store

Use our store locator to find out where your nearest store is

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Ask questions and share tips with other customers 24 hours a day

Ask the Community

Give us a call

Contact us by phone to speak with an advisor

Chat to TOBi in the
My Vodafone app

You can also chat to TOBi in the My Vodafone app so your questions can be answered on the go.