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How do I cancel my business account?

  • If you have an account manager, speak to them
  • If you’re not at the end of your agreement yet, you’ll need to pay an early exit fee
  • Your agreement will end 30 days from when you tell us you want it to finish
  • Want to take your mobile number with you? No problem – when you contact us, just ask for a porting authorisation code (PAC)
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