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Why do I seem to be using more data than usual?

There are a number of activities and settings which could use up data faster than you’d expect:

  • Streaming more music or video, especially at a higher quality
  • Auto-playing videos on social media apps like Facebook or Instagram
  • Sending messages through iMessage, or using WhatsApp more frequently
  • Using your device as a Sat Nav
  • Tethering your mobile device to another device
  • Setting your device to make automatic downloads
  • Automatically switching to data when the Wi-Fi connection drops
  • Downloading a lot of apps
  • You play a lot of games which include adverts
  • Leaving apps running in the background and checking them regularly

How can I better control my data usage?

  • Change your app settings to avoid using data in the background
  • Send texts rather than using iMessage or WhatsApp
  • Connect to Wi-Fi when you can
  • Turn off automatic updates for apps
  • Set your email to ‘Fetch’ rather than ‘Push’ in your device’s settings

Check out our dedicated support page for tips on changing settings for your device or apps, and for advice on purchasing extra data

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