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What are premium rate services?

Premium rate services let you buy an item or service from another company (not Vodafone) and add the charge to your bill. Examples include:

  • Voice calls to competitions or chat lines that start with the numbers 08 or 09
  • Premium texts to TV shows (such as 'text WIN to 84000' which costs £1.50); alerts for news, sports or traffic; or text donations to Sports Relief, Children in Need or other charities
  • Digital content on the internet; buying extras in Apps like Facebook credits, Candy Crush or Angry Birds; or online content for games, music, chat, dating, horoscopes, adult videos or gambling
  • eMoney is used to buy small physical things like coffee, snacks, parking, tickets and taxis via your phone
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