Need some help?

Why does my PDF bill look different?

You can view your bills and manage your account using the My Vodafone app or by logging in to My Vodafone. Here you can keep an eye on your usage, see how much of your plan allowance you’ve used, and view and download PDF copies of past bills from the previous 13 months.

We’ve updated our PDF bills to make them clearer and easier to understand. The first page shows you a summary of all the details you need: the date your bill was produced, the date your payment is due and the total charges to pay which, will include anything carried over from previous bills.

Your old bills with be shown in the previous format but any new bills will be shown in the updated style.

Any charges due to usage outside of your bundle are clearly shown in orange with a further break down of these in the following pages.

For a full walk through of the new PDF bill take a look at our video.

Self-service by