It depends on the make of your device, how much damage there is and the type of damage.
Once we’ve got your device, we’ll contact you to let you know how much the repair will cost. You can then decide if you want to go ahead with the repair.
Repairs you don't have to pay for
If your repair is covered by warranty or you have insurance, then this might cover the cost of repairs.
Check what your warranty covers
If your SIM card is broken, you can get a replacement SIM card for free
Repairs you have to pay for
Damage such as LCD fracture, evidence of impact, port damage and missing buttons, aren’t covered by the manufacturer’s warranty - you'll need to pay for the repairs or replacement (as applicable).
If you try to make a warranty claim and there’s evidence of damage, no fault on your device will be covered by the warranty. For full details, check your warranty terms