If you’ve bought your device from us, we’ll repair it. Remember that sometimes this may not be covered by your manufacturer’s warranty.
Any damage caused by liquids or moisture isn’t covered by our repair service.
If your device has been damaged accidentally and is covered by Vodafone Insurance, call the claims team as soon as possible after you’ve discovered the damage:
- In the UK, call 0333 304 3346 (standard call charges apply)
- While abroad, call +44 7836 191 191 (standard international call charges apply)
Check our terms for more information.
If your phone is insured with another party, please get in touch with them.