Need some help?

I’m switching to Vodafone and my PAC won’t work

Your PAC will contain three letters, followed by six numbers, like this – ABC123456.

Remember, your PAC is valid for 30 days after you request it from your last mobile provider. After 30 days, it’ll stop working and you’ll need to ask your last provider for a new one. 

Unfortunately, we can’t check your PAC against your number if it isn’t being accepted. You’d need to talk to your last provider to check the PAC you were given is valid. 

If you’re leaving us and the PAC we gave you isn’t working, we can check it for you 

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