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  • I’m leaving Vodafone and my PAC won’t work

    Your PAC is valid for 30 days after we give it to you. After 30 days, it’ll stop working and you’ll need to ask us for a new one  

    The PAC we gave you will contain three letters, followed by six numbers, like this – ABC123456. 

    If it’s already in this format, a live chat adviser can check it for you. 

    Find out what to do if the PAC your last mobile provider gave you to switch to us isn’t working. 

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