Need some help?

How do I change my PAC or STAC?

Want to change your PAC to a STAC, or your STAC to a PAC?

If you only have one mobile number on the account, just text us with the code you want and your My Vodafone account PIN (it’s free to do so):

  • Text PAC + PIN to 65075 - for example, PAC 1234
  • Text STAC + PIN to 75075 - for example, STAC 1234

Remember to include a space between the code and your PIN.

How do I change my PIN?

If you have more than one number on the account, you'll need to go online to change your code:

  1. Log in to My Vodafone 
  2. Head to Account settings and choose Mobile switching
  3. Choose My PAC/STAC requests
  4. Choose Change to PAC/STAC

Make sure you give your code to your new mobile provider within 30 days, or it'll automatically expire.

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