Need some help?

Can I change my payment date?

Find out your payment date

You can find your payment date in the My Vodafone app. 

From the homescreen:

  1. Find the tray and tap the ‘Billing’ icon next to TOBi
  2. This will give you a list of past bills
  3. Tap on your most recent bill 
  4. Under ‘Your bill total this month’, you’ll see your payment date

If you can’t use the app right now, log in to your My Vodafone account online. From the navigation menu, head to ‘Billing’ to see your payment date. 

Changing your payment date

We’ll take bill payments from your bank up to 10 days after we create your bill. 

We understand that your circumstances may sometimes change. If you’re worried about the date your direct debit is set to come out, give us a call so we can talk about it. 

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