Need some help?

  • Account & billing
  • Mobile plans, Pay as you go & SIM
  • Broadband & home phone
  • Device help, warranty & repair
  • Can I get a copy of my bill?

    To get a copy of your bill online, you can either use the My Vodafone app, or log in to your My Vodafone account on your computer. You can print your bill once you've downloaded it as a PDF.

    My Vodafone app

    1. From the homescreen, tap the Billing icon next to TOBi
    2. This will show you a list of your latest bills
    3. Tap on a bill to see your Bill breakdown
    4. To download a PDF to your device, or see an itemised list of charges, choose View your PDF bill

    My Vodafone account online

    1. Log in to your My Vodafone account
    2. From the navigation menu, choose Billing
    3. Choose a service under Bill breakdown to expand an itemised list of charges
    4. Or, to download a PDF, choose View your PDF bill

    If you want a copy of a past bill, go to Previous bills from the navigation menu, choose which bill you want to view, and follow the exact same steps. 

    For more information, see our handy article on understanding your bill

    Instant answers from TOBi

    Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

    Find a store

    Tell us where you are, and we’ll tell you where we are 

    Go to store locator


    Got a question? Who better to ask than someone who’s already found the answer?

    Ask our Community

    Give us a call

    Get help from an adviser over the phone

    24/7 support in the
    My Vodafone app

    As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.