I've received the wrong order

We're sorry you received the wrong order.

Start a chat with us, so we can help you out.

If you’ve received the wrong accessory, please get in touch with get go fone, our official accessories partner. They’ll look into this further.

Order & delivery

I want to track my order
How do I change my order or delivery details?
I want to cancel my order
Can I collect my order from a Vodafone store?
I didn't get an order confirmation email or text
I need to return a device
The device I ordered is out of stock
How do I get proof of purchase?
What are my delivery options?
I've received the wrong order
Will the Royal Mail strikes delay orders and returns?
How will my returned phone be assessed?