How do I get proof of purchase?

Complete our proof request form to get proof of purchase, usage or report your device as lost or stolen.

Order & delivery

I want to track my order
How do I change my order or delivery details?
I want to cancel my order
Can I collect my order from a Vodafone store?
I didn't get an order confirmation email or text
I need to return a device
How do I get proof of purchase?
What are my delivery options?
The device I ordered is out of stock
I've received the wrong order
Will the Royal Mail strikes delay orders and returns?
How will my returned phone be assessed?