Need some help?

There's fraud on my account

If you think you’ve been a victim of fraud, you should let us know straight away, by either:

  • Filling out a fraud report online
  • Calling our fraud team free on 0333 304 1665 – lines are open every day from 8am-9pm

If you’re worried about a specific type of fraud, like Wangiri or phishing, read about how we can protect you

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.