Need some help?

  • Account & billing
  • Mobile plans, Pay as you go & SIM
  • Broadband & home phone
  • Device help, warranty & repair
  • There's fraud on my account

    If you think you’ve been a victim of fraud, you should let us know straight away, by either:

    • Filling out a fraud report online
    • Calling our fraud team free on 0333 304 1665 – lines are open every day from 8am-9pm

    If you’re worried about a specific type of fraud, like Wangiri or phishing, read about how we can protect you

    Instant answers from TOBi

    Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

    Find a store

    Tell us where you are, and we’ll tell you where we are 

    Go to store locator

    Community

    Got a question? Who better to ask than someone who’s already found the answer?

    Ask our Community

    Give us a call

    Get help from an adviser over the phone

    24/7 support in the
    My Vodafone app

    As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.