Need some help?

How do I deactivate Secure Net?

You can cancel your Secure Net subscription in the Vodafone Secure Net app – either at the end of your 3-month trial or any time after.

If you can’t use the app right now, log in to your My Vodafone account online. From the navigation menu, choose Services and Extras > Mobile data options and switch Secure Net to NO

  Download from the Play Store

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.