How do I use the tools to control additional charges?

Vodafone uses different tools to help you control additional charges

Spend Manager  

Vodafone Spend Manager gives you the flexibility to enjoy extra usage or services you need, while staying in control of how much you spend.

In the MyVodafone app:

  1. Tap Manage Bars & Extras
  2. Select Spend Manager
  3. Choose Manage Spend manager
  4. Set your spend limit and tap Confirm

By logging into MyVodafone:

  1. Login
  2. Click on ‘Manage your controls and limits’
  3. Choose Spend Manager
  4. Select your spend limit and click confirm

Please note: there are some charges Spend Manager does not control. If you want to reduce your spend as much as possible, you’ll need to use Spend Manager with certain Controls and Limits. These include:

  • Charge to bill
  • Making premium rate calls and sending texts
  • Premium rate information texts

Some charges are part of your standard Ts&Cs and can’t be prevented.

Spend Manager does cover roaming. If Spend Manager is set to £0 you won’t be able to roam in a destination that is not included in your plan To check what destinations are included in your plan, please check Charge Checker – Roaming. You may want to consider setting a higher Spend Manager limit if you are travelling abroad to a destination not included in your plan to allow you to use your phone.

Select which Controls and Limits to apply to control certain charges 

You can add or remove Controls and Limits at any time in your MyVodafone app or by logging in to MyVodafone

What spend can I control?

  • Receiving calls and texts while youre outside the UK
  • Making calls and sending texts while abroad
  • Data while abroad
  • Making international calls
  • Sending picture messages
  • Charge to bill
  • Making premium rate calls and sending texts
  • Premium rate information texts

You may also want to turn on the Data bar, but this will stop you using any data on your phone. This is the same for the Sending text messages control.

With the Calls and texts while abroad and Calling when abroad controls, all usage abroad will be blocked. It’s worth checking your plan, as some of our plans include calls when you’re abroad. You won’t be charged for making calls back to the UK.

How do I add Controls and Limits to my account  

In the MyVodafone app:

  1. Tap Manage Bars & Extras
  2. Select Manage Bars and Extras button
  3. Use your pin to log in
  4. Select the Control and Limit(s) you want to apply
  5. Tap Confirm

By logging into MyVodafone:

  1. Login
  2. Click on ‘Manage your controls and limits’
  3. Choose the tile for the kind of control or limit you’d like to add, or choose the control or limit you’d like to remove from the list below
  4. Click ‘Turn on’ or ‘Turn off’ to make changes to the control or limit