It depends whether you used our refer a friend scheme or signed up for a separate broadband offer.
Refer a friend
When you refer a friend to Vodafone Broadband, you'll both receive your voucher within 30 days.
Broadband offers
Offers direct from Vodafone
Your voucher will be emailed to you within 50 days. Once you’ve received it, you have 90 days to claim it.
If it’s been longer than 50 days, use the chat button on the original offer page to start a chat with us. You can find this is in your confirmation email from us.
Offers from a Vodafone partner or price comparison website
Your voucher will be emailed to you within 120 days of your broadband installation. Once you’ve received it, you have 90 days to claim it.
If it’s been longer than 120 days, please contact us:
- Offers from Uswitch, contact GiftCloud – rewards@giftcloud.com
- Offers from all other partners, contact WeGift – uk-vodafonevouchers@awin.com