I'm moving home – what do I need to do?

When you move home, please let us know your new address. 

Home Broadband  

Get instructions on how to move your Vodafone Home Broadband

Let us know your new details 30 days before you move, so we can make any changes as smooth as possible.

We need your new address to see if we can provide service there. To check this yourself, use our broadband speed and availability tracker

If you're moving to rented accommodation, you must first get permission from your landlord to change your internet provider.

Mobile phone 

In My Vodafone:

  • Go to Settings, then Profile, then Address details

Update your address in My Vodafone