How do I set up or remove a data cap?

If you want to stop yourself using more data than your plan allows, you can set up a data cap. 

It’s easy to set up a cap or turn one off in the My Vodafone app or by logging in to your account online. You can also text us to turn a cap off. 

My Vodafone app

From the home screen: 

  1. Click on 'Manage Bars and Extras'
  2. If the data control shows in the initial list it's active, click on it and turn it off
  3. To set a control, click the 'Manage Bars and Extras' button and choose the section then the control you want to set and turn it on

Online

From the home screen: 

  1. Find Manage your controls and limits
  2. Is your data control active?
  3. If yes find the Active controls and limits section and turn off data control
  4. To set a control, choose the data tile and turn on data control

Is there anyone who can’t use a data cap? 

If you bought your Pay monthly plan before these dates, we can’t cap your data: 

  • Mobile: 5 May 2016
  • Mobile broadband: 28 Sept 2016

But we will let you know when you’ve reached 80%, then 100% of your data allowance. 

If this is you, it might be time to upgrade your plan to get more data – so you don’t have to worry about out-of-plan costs. Start a chat with us and ask about upgrading. 

Data caps abroad

If you’re on one of our Unlimited data plans, data use is capped at 25GB a month in inclusive roaming destinations.

If you’re on another Pay monthly plan, you might have a different type of roaming data cap – it depends on your plan. Start a chat with us so we can take a look for you. 


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