Need some help?

From 15 June, we are re-opening some of our retail stores

We now have 100% of Vodafone UK contact centre staff working from home so we can serve you remotely.

From 15 June, Vodafone will be re-opening 65 of our retail stores, and if all goes well, we’ll open around 300 more a week later.

Click to find out if your local store is open. 

Read more in our News Centre about how we are re-opening our retail stores, with details of the safety measures we are taking to keep colleagues and customers safe.

Instant answers from TOBi

Our digital assistant, TOBi, helps hundreds of thousands of customers a month with their queries and is available to chat right now.

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.