Why am I being charged for insurance?

If you're being charged for insurance that you don't want, please call us on 0333 304 3346.

Costs & charges

I need help understanding my bill
How much do calls, texts and data cost?
How do I manage my spend limits and data caps?
I want to dispute a charge on my bill
How do I check a charge on my bill?
When will I get my first bill and how much will it be?
How can I charge a subscription to my bill?
What's Charge to Bill?
Will I be charged for calling conference call numbers?
I’ve noticed a premium-rate charge on my bill
Why am I being charged for insurance?
What can I do if I have a problem with a Charge to Bill purchase?
Will I be charged for sending Emergency SOS messages?