What can I do if I have a problem with a Charge to Bill purchase?

Please contact the seller directly, using the details on your text receipt. The seller (merchant) of this service is bound by UK Regulation to supply post-sales support, and will be able to remove you from a subscription and any marketing databases they have.

Costs & charges

I need help understanding my bill
How much do calls, texts and data cost?
How do I manage my spend limits and data caps?
I want to dispute a charge on my bill
How do I check a charge on my bill?
When will I get my first bill and how much will it be?
How can I charge a subscription to my bill?
What's Charge to Bill?
Will I be charged for calling conference call numbers?
I’ve noticed a premium-rate charge on my bill
Why am I being charged for insurance?
What can I do if I have a problem with a Charge to Bill purchase?
Will I be charged for sending Emergency SOS messages?