Need some help?

What do I do if I'm having problems with my GigaCube?

If your GigaCube is slower than expected, try:

  • Moving it into an area of the home with better signal
  • Reducing the number of devices connected to it at any one time

Other things that affect speed include:

  • Time of day – at busy times we have to manage internet traffic to make sure everyone can get signal
  • Where you live – if you've moved to an area with poor coverage, this will affect the speed and quality of your GigaCube connection

If you're still having issues, please chat to us online.

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