You can use a non-Vodafone router on our broadband network, but it needs to be one that's been approved by Openreach.
We can't help if you have a problem with routers not from Vodafone. If you have any speed or reliability issues with the network, you'll need to reconnect your Vodafone router.
Vodafone Pro and Digital Voice
Only Vodafone routers will work with Vodafone Pro and Digital Voice.
DSL username or password
If you need any further help getting your DSL username or password, please chat to us online.