The only way to reset your router password is to perform a factory reset. Follow these steps:
- With your router plugged in, look for the pinhole at the back of the hub (either above or next to the power button)
- Insert a pin and push until you hear a click, then continue to hold for 15 seconds
- This will restore your router to its factory settings
Please note - performing a factory reset will reset your router back to its default settings. If you have set up features such as guest Wi-Fi, and any other configuration, will be reset. It also takes several minutes for the router to restore itself.