Vodafone Essentials: A social broadband tariff for those who need it most
Help & support
Broadband
Set-up & getting started
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Broadband
Set-up & getting started
How do I find my router model and serial number?
The model and serial number is on the back or bottom of your router:
Your serial number begins with SN or CP
Your model number begins with THG, or HHG or DGM
Ultra Hub
WiFi Hub
Set-up & getting started
How do I set up Super WiFi Boosters?
How is Vodafone broadband installed?
How do I factory reset my Vodafone router?
When will my broadband be activated?
How do I set up my home phone?
Can I use my own router with Vodafone broadband?
What do the lights mean on my router?
How do I set up my broadband router?
How do I reset the password on my router?
Can I change my activation or engineer visit date?
When will my engineer visit to install my broadband?
How do I set up conference calling?
How do I find my router model and serial number?
My broadband engineer hasn’t turned up
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