How do I factory reset my Vodafone router?

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If you need to factory reset your router, all custom settings will be reset – like your unique WiFi username and password.

To factory reset your router:  

  1. Keep your router turned on 
  2. Find the reset pin at the back of your router – this is next to the power button on WiFi hub and above the power port on Ultra Hub 
  3. Insert a pin, push until you hear a click, and hold for 10 seconds  
  4. Wait five seconds for the router to restart – the front LED lights will turn white when it's finished 

To reconnect your devices to the internet, you’ll need to enter the default password – you can find this on the bottom or back of your router.

Once you’re back online, you might want to change your WiFi password to something that’s easy to remember. Find out how to change your WiFi password