If you signed up for a new broadband plan after 5 March 2021, the Ultimate Broadband Guarantee is no longer available.
Who is eligible for the Ultimate Broadband Guarantee?
To get the Ultimate Broadband Guarantee discount, you need to:
- Be on a Vodafone Home Broadband Superfast plan purchased after 1 March 2018 and before 5 March 2021
- Have your sync speed measured as lower than the guaranteed speeds in the Vodafone Broadband app
- Have a line that’s been active for at least 10 days
Guaranteed sync speeds are:
- Superfast 1 - 25Mbps
- Superfast 2 - 55Mbps
Check your broadband speed
To test your sync speed:
- Download the Vodafone Broadband app
- On the Dashboard, tap the Sync speed tile
- If you’re eligible to claim the discount, you'll see a redemption button just under your sync speed
- Tap this button and we’ll apply your discount