I want more information about the Ultimate Broadband Guarantee

If you signed up for a new broadband plan after 5 March 2021, the Ultimate Broadband Guarantee is no longer available. 

Who is eligible for the Ultimate Broadband Guarantee? 

To get the Ultimate Broadband Guarantee discount, you need to:

  • Be on a Vodafone Home Broadband Superfast plan purchased after 1 March 2018 and before 5 March 2021
  • Have your sync speed measured as lower than the guaranteed speeds in the Vodafone Broadband app
  • Have a line that’s been active for at least 10 days

Guaranteed sync speeds are:

  • Superfast 1 - 25Mbps
  • Superfast 2 - 55Mbps

Check your broadband speed

To test your sync speed:

  1. Download the Vodafone Broadband app
  2. On the Dashboard, tap the Sync speed tile
  3. If you’re eligible to claim the discount, you'll see a redemption button just under your sync speed
  4. Tap this button and we’ll apply your discount