What should I do if I have broadband problems?

Run a quick test to check for faults with your broadband connection – you’ll need your My Vodafone login details to do this.

Test your Broadband

If our test can’t find any connection issues, get more help in our Broadband Support hub

Speed & connection issues

Why can’t I connect to the internet?
My internet is slow
What should I do if I have broadband problems?
How do I check my Vodafone Broadband speed?
How do I check the devices connected to my WiFi?
My WiFi speed is slower than I expected
I’m having problems with mobile broadband
My devices can’t connect to my Ultra Hub through WiFi
The lights on my router have turned off
How do I find out about the Ultimate Broadband Guarantee
What's the difference between internet sync speed and download speed?