My router’s being sent to the wrong address

We’re sorry there’s been a mix-up – we know you just want to get online as soon as possible.

If DPD have been in touch to say your router will be delivered to the wrong address, don’t worry – you’ll get a chance to change things.

When they contact again to say it’s been dispatched, there’ll be a link in the message for you to change the delivery address.

If your router’s already been delivered to the wrong place, or you think your broadband is due to be installed at the wrong address, please open a chat so we can set things right.