Need some help?

How do I get email and BBM on my BlackBerry?

If you’re a Pay monthly customer

BlackBerry Internet Service (BIS) allows you to receive emails and BlackBerry Messages, and is automatically added to some Pay monthly bundles. To check if you already have it, or to request to have it installed (fees may apply), call:

  • 191 free from your Vodafone mobile
  • 03333 040 191 from any other phone (standard call charges apply)


If you’re a Pay as you go customer

You can add BIS to your account at £5 for 30 days. Call:

  • 40035 free from your Vodafone mobile. Please be aware that BIS will be automatically applied as soon as you call this number
03333 048 069 from any other phone (standard call charges apply
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